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We love to hear from you! Please feel free to contact us via telephone, email, telefax, or by completing the on-line form below.

Disclaimer - Product related side-effects

This website is not intended as a method of reporting product-related side effects or product complaints for any Boehringer Ingelheim product.

For Human Prescription product inquiries:

  • Please report product-related inquiries to our Medical Information Department at 1 (800) 263-5103 Ext. 84633
  • Please report product-related side effects to our reporting line at
    1 (800) 263-5103 Ext. 83190

For Vetmedica inquiries:

Boehringer Ingelheim (Canada) Ltd. sells only to licensed veterinarians. For more information on our products please contact your local veterinarian.

  • If you are a licensed practicing veterinarian, please contact your sales representative or customer care at 1 (800) 567-1885

Contact Information

  • Head Office

    Boehringer Ingelheim (Canada) Ltd./Ltée

    5180 South Service Road
    Burlington, Ontario
    L7L 5H4

    • Phone (905) 639-0333
    • Fax (905) 639-3769
    • e-mail
  • Customer Care

    Toll Free Numbers

    • Phone 1-800-263-2425
    • Fax 1-800-665-3405

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Corporate Website

Visit our corporate website for more information on Boehringer Ingelheim.